FITNESS BOUTIQUE

Frequently
Asked Questions

Tips and questions

Everything you need to know about our activities and how it works.

Step 1

Sign up by creating a free account on our site and become part of our Möt Community!

Step 2

Once you have created your account you can purchase a package of classes that you will find in your My Möt account.

Step 3

You can now book into any classes of your choice that is listed in our online schedule.

General

The Brera studio is within 4 minutes walking distance from Moscova and Porta Garibaldi subway stations. The area is also well connected by several trams and buses. You can find us in Viale Francesco Crispi n.3, inside a wonderful Milanese courtyard. Buzz Möt Studios doorbell, we are on the ground floor at the end of the courtyard on the left.

The Magenta studio is located at Viale di Porta Vercellina 15, just a 6-minute walk from the Conciliazione subway stop and 10 minutes from the Pagano and S. Ambrogio stops, as well as well served by buses and streetcars.

We offer Pilates, Barre, various functional workouts such as Trx, HIIT Boxing and also personal training classes. We believe that the mix of these activities, performed in a place that is welcoming, relaxing and able to disconnect us from the hustle and bustle of the outside world, is the best way to feel good physically and mentally.

If you have forgotten your password, don’t worry. Access the “I forgot my password” page by entering the email with which you initially registered. You will immediately receive an email with the link to reset your new password.

Arrive at least 10 minutes before the start of any class. If you are new at Möt Studios, we kindly ask you to arrive 15 minutes earlier for the first class so that you have time to become familiar with the layout of the Studios. Regarding the Brera studio, we kindly ask you not to stand in front of the entrance before or after class. The Studios are inside a residential building and it is important for us not to disturb anyone during the course of the activities.

Out of respect for the trainers and other participants, if you arrive more then 10 minutes late, we will not be able to let you into the class. If you are slightly late, please let us know if you can, as your place may be given to another client on the waiting list.

It is not necessary, but if you still want to bring your own mat, there is no problem.

For women leggings or shorts, sports bra, fitted T-shirt or top and socks are ideal. For men shorts, T-shirt and socks are ideal. If you are participating to Functional Training classes, tennis shoes are required for training use only. Also, for hygienic and safety reasons we kindly ask you to wear socks (preferably non-slip) during classes. No bare feet or wearing shoes are allowed inside the studio. If you forget your socks, you can buy them at the front desk.

Yes. Showers are provided with shampoo, body and hand soap. We cannot provide towels but in case you need them, you can always request one at the front desk for 1€.

No, there are no lockers. Möt Studios are an extremely private place. In any case, we provide baskets in which you can store your valuables and take it around with you. Make sure all mobile devices are completely turned off during classes.

We understand that sometimes you have little ones in tow, however for safety, we no longer allow children into the studio, unless attended by another adult while you are working-out.

We truly love your pets, but sadly we no longer allow them into the studios, even if they are well-behaved.

We like to keep in touch and share all we have to offer, with special classes, deals and anything fun happening in and around the studios. We respect your inbox and keep our newsletters light. You always have the option to unsubscribe, and we promise never to share your information for marketing purposes with other companies.

Classes

Add your name to the waiting list by clicking Wait List next to the class you wish to book. You will be notified by an automatic email as soon as a cancellation is made. Being on the waitlist does not mean you are automatically booked into the class in the event of a cancellation. If you want to book your spot, you need to login into your account through the link shown in the email you have received. Please note that the waitlist works on a first-come first-served basis. So please remember to login and make your reservation as soon as you receive the waitlist email.

Classes schedule for the following month go live two weeks in advance, giving you the chance to pick your favorite class, studio and teacher. If the class you wish to book in is full, join the waitlist as spaces often open up. In case a spot becomes available you will receive an email to confirm your booking. Please note that all people who are on the waiting list in the same class will receive the email. The waitlist works on a first-come first-served basis, so remember to login and confirm your spot as soon as you receive the email.

Möt Studios operates a 24 hours cancellation policy. In case you can no longer attend your class, you can drop out 24 hours before the class start and your credit will be automatically refunded into your account.

In case you cancel the class without meeting the 24-hour limit, you will not receive a re-credit. But if there are other clients on the waitlist of your class, they will be automatically notified and if your spot is booked, your credit will be refunded.

No, but some of our trainers are native English speakers and can teach Pilates, Barre and Functional Training. To learn more, we suggest you write us an email or call the studio +39 02 38266833

Yes. If you need to do a period of rehabilitation following an injury, you can call us at +39 02 38266833 or email info@motstudios.it to see if we can meet your needs or refer you to licensed specialists.

Yes. If you are interested in a private training session or with a friend call us at +39 02 38266833 or send an email to pt@motstudios.it.

Exercising during pregnancy is highly recommended. Pilates is an excellent practice during pregnancy and even after your baby is born. We always recommend that you consult your doctor. Consider that any exercise is prohibited in the first trimester of pregnancy, but you can return to practice from the second and third trimesters. It is compulsory to submit medical certificate from your own doctor in order to participate to any class. Before making any booking, it is mandatory to know with which trainers you can practice with during pregnancy and which classes you can attend.. Also, please note that some of our trainers may request a disclaimer. For more information call +39 02 38266833 or write to info@motstudios.it.

Credits

Our Web App immediately highlights the credits available to you. But in case you can always check your Wallet in your profile.

Yes, once you have purchased the bundle of your choice you can use it to book into any class shown in the online schedule without any limitation.

Once you have made the purchase of one of our bundles you can participate into any class shown in the online schedule. For Personal Training classes, you will need to contact us directly to purchase the required number of classes. For more information call +39 02 38266833 or write to info@motstudios.it.

Each bundle of classes has its own expiry and it depends on the date you made the purchase. You must book all your classes no later than the expiry date which is NOT extendable unless with a medical certificate. Either way, you will get a notification 15 days before your bundle expires. If you still have any doubts, please do not hesitate to email us or call the studio +39 02 38266833.

The Anytime Classes bundle allow you to book into any class shown in the online schedule. You must use all your credits no later than the expiration date as shown in My Wallet section. Either way, you will get a notification 15 days before your bundle expires. If you still have any doubts, do not hesitate to write us an email or call the studio +39 02 38266833.

The Monthly Commitment bundle allow you to book into any class shown in the online schedule. You must book your classes no later than 30 days from the date of purchase and the deadline is NOT extendable. If you still have any doubts, please do not hesitate to email us or call the studio +39 02 38266833.

Yes. You can share your credits with a family member or friend, but the person must have an account with Möt Studios in order to do be able to credit. Call us at +39 02 38266833 or write to us at info@motstudios.it so that we can set up the link between accounts.